Assistance Programs

Assistance Programs

At this time, THAW is not accepting applications for Utility Assistance. We ANTICIPATE having funds available in October 2015. Check back for updates.

Energy Assistance

Due to high demand, THAW is no longer accepting new Water Assistance Program applications as our current funding has been exhausted.

Water Assistance

Hand of an african adult man is holding a jug of water and pouring it into a clear glass in the hands of a small african child with green sleeves.

We recommend you contact your utility provider or United Way 2-1-1 to ask about other resources that may be available.

DTE Energy – Payment Assistance Resources
Consumers Energy – Payment Assistance Resource Page
SEMCO Energy – Payment Assistance Resource Page
United Way 2-1-1
Detroit Water and Sewerage Department – Customer Service

THAW works in partnership with agencies across the state of Michigan to distribute utility assistance. THAW programs are open to income-eligible Michigan residents. Prior to seeking THAW assistance, we encourage you to contact your utility provider to see what options may be available to you.
  • DTE Energy – 1-800-477-4747
  • SEMCO Energy – 1-800-624-2019
  • Detroit Water & Sewerage Department – 1-313-267-8000
  • Consumers Energy – 1-800-477-5050
  • Michigan Gas Utilities – 1-800-401-6402