Assistance Programs

Assistance Programs

THAW has multiple utility assistance programs available. Please see the choices below for one that best meets your needs.

DTE Affordable Monthly Payment Plan (LSP)

If you are a DTE customer looking for an affordable payment plan, please choose one of the methods below to apply for THAW assistance.

Download and Print

Utility Assistance for Brightmoor Residents

If you live in the 48219 and 48223 zip codes and need assistance with your Heat, Electricity or Water, apply below.

Download and Print
THAW anticipates our Emergency Energy Assistance Program will be available in October 2016.

Emergency Energy Assistance


We recommend you contact your utility provider or United Way 2-1-1 to ask about other resources that may be available. To help you use less energy and reduce your energy costs, use these 30 low-cost, no-cost tips around your house this winter.

DTE Energy – Payment Assistance Resources
Consumers Energy – Payment Assistance Resource Page
SEMCO Energy – Payment Assistance Resource Page
United Way 2-1-1
Detroit Water and Sewerage Department – Customer Service

THAW works in partnership with agencies across the state of Michigan to distribute utility assistance. THAW programs are open to income-eligible Michigan residents. Prior to seeking THAW assistance, we encourage you to contact your utility provider to see what options may be available to you.
  • DTE Energy – 1-800-477-4747
  • SEMCO Energy – 1-800-624-2019
  • Detroit Water & Sewerage Department – 1-313-267-8000
  • Consumers Energy – 1-800-477-5050
  • Michigan Gas Utilities – 1-800-401-6402