Assistance Programs

Assistance Programs

THAW has multiple utility assistance programs available. Please see the choices below for one that best meets your needs.

Emergency Energy Assistance

Due to the overwhelming demand, we are not accepting walk-ins or online applications at this time. THAW assistance will be available through our partner agencies beginning December 19, 2016.

Apply Online OR Download and Print

DTE Affordable Monthly Payment Plan (LSP)

Due to the overwhelming demand, we are not accepting walk-ins or online applications at this time. THAW assistance will be available through our partner agencies beginning December 19, 2016.

Apply Online OR Download and Print

For additional information you contact your utility provider or United Way 2-1-1 to ask about other resources that may be available. To help you use less energy and reduce your energy costs, use these 30 low-cost, no-cost tips around your house this winter.

DTE Energy – Payment Assistance Resources
Consumers Energy – Payment Assistance Resource Page
SEMCO Energy – Payment Assistance Resource Page
United Way 2-1-1
Detroit Water and Sewerage Department – Customer Service

THAW works in partnership with agencies across the state of Michigan to distribute utility assistance. THAW programs are open to income-eligible Michigan residents. Prior to seeking THAW assistance, we encourage you to contact your utility provider to see what options may be available to you.
  • DTE Energy – 1-800-477-4747
  • SEMCO Energy – 1-800-624-2019
  • Detroit Water & Sewerage Department – 1-313-267-8000
  • Consumers Energy – 1-800-477-5050
  • Michigan Gas Utilities – 1-800-401-6402