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Thank you for visiting                      The Heat and Warmth Fund (THAW)

Our Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm Monday through Friday at 1-800-866-THAW (8429).

If you are interested in applying for MEAP, MiWATER, or other THAW Programs, please call/text THAW at                                               1-800-866-THAW (8429) or click below to begin your application.

Note: THAW is not able to accept walk-in or in person appointments on Fridays.

APPLICATION

Beware of Utility Company Scams

Click below for more information and tips:

 

 

 

How to Avoid Scams

DTE and THAW team members will be providing resource assistance for low-income and vulnerable residents across the area at DTE’s Customer Resource Fair on Wednesday, November 20th, 2024 from 10am – 4pm at Fellowship Chapel (7707 W. Outer Dr., Detroit, MI)

Assistance provided at this event with an Approved SER:

  • SER Copay Assistance
  • LSP
  • LSP payment assistance
  • Onetime payment

To make an appointment, call THAW at 1-800-866-THAW (8429) or click the link below:

DTE Customer Resource Fair Appointments

Attention:

Due to the recent DTE Energy imposter incident, THAW strongly suggests all energy customers to take extra precautions. If anyone arrives at your home saying they are from your local energy provider, please ask to see a badge with photo ID. If the person refuses to show their badge, do not allow them inside. If you want to verify a worker’s identity or confirm that a vehicle is an authorized company vehicle, please immediately call your energy provider. If the person becomes agitated or acts in a strange manner, insisting that you let them inside, call 911.

Also, do not hand out any money, social security numbers, or provide credit card information. Anyone suspecting foul play should contact local police immediately. For more information on how to protect yourself and your family from becoming a victim please locate and contact your local energy provider listed below.

DTE Energy 800-477-4747

Consumers Energy 800-477-5050

UPPCO Energy 906-449-2013

SEMCO Energy 800-624-2019

Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

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Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $7.6 million in utility assistance to nearly 10,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $230 million in assistance to over 320,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

More than 55% of families THAW serves have a child, senior, or veteran in the household.

About 90% of every dollar goes to those in need.