THAW’s Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm Monday through Friday by calling or texting “THAW” to 1-800-866-THAW (8429)

Important Updates – 

THAW is currently accepting applications for energy bill payment assistance.

Applications will be accepted daily beginning at 8 AM, Monday – Friday until THAW reaches its daily submission quota.

 

To apply, please click the Apply Now button below.

For additional assistance, you may speak with a Utility Assistance Center Specialist by calling 1-800-866-8429.

Apply Now

 

 

For information about other available energy assistance programs in your area, please contact 2-1-1 or visit www.mi211.org.

 

 

Please note: THAW is also not currently accepting applications for water bill payment assistance.

 

We appreciate your patience and understanding as we continue our mission to keep homes healthy, safe and warm.

 

 

 

Note: THAW is not able to accept walk-in or in-person appointments on Fridays.
Michigan Energy Assistance Program (MEAP)
 
This heating season we are proud to announce that more Michigan residents can now access MEAP funding. The Michigan Energy Assistance Program is currently available and provides assistance with an affordable monthly payment plan or a one-time direct payment for your energy bill.  For more information on how to qualify and apply for energy bill payment assistance through the MEAP program please click the Get Help button.

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Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

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Faces of Thaw - 1 minute 9 seconds

Watch this video to learn about who we serve.

Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $8.6 million in utility assistance to over11,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $238 million in assistance to over 331,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

Approximately 70% of the families served by THAW have either children, seniors or veterans in their homes.

Over 80% of every dollar goes to those in need.

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News & Events

Night of Warm Hearts

Night of Warm Hearts will be the crown jewel of our celebration—bringing together Michigan’s most influential business leaders, philanthropic partners, and community champions for an unforgettable evening of inspiration, recognition, and impact. Together, we will honor 40 years of service and look ahead to a future of serving Michigan communities, including philanthropy, volunteerism and economic […]

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DTE Energy presents: Hallelujah for Heat

What:  DTE Energy once again presents the 14th Hallelujah for Heat gospel concert — a free community celebration featuring Pastor John P. Kee and the New Life Community Choir as the headliner, with a special opening performance by Jeremiah Towner and the Highest Praise Choir. The event also serves as the official kick-off The Heat […]

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The Warmth Connection – Spring 2025 Newsletter

Happy Spring! As we enter the warmer months in Michigan, The Heat and Warmth Fund is celebrating two occasions: we are welcoming our new CEO Kimberly Burton AND 2025 is THAW’s 40th Anniversary! In this Season of Blooming, THAW has so much on the horizon that we can’t wait to share with you. From spectacular events to new initiatives that will better serve our community, 2025 is already shaping up to be one for the history books at THAW. In the Spring edition of the Warmth Connection Newsletter, you will learn more about THAW’s recent awards, our Utility Assistance Center, and how to celebrate our 40th Anniversary with us!

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