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The Heat and Warmth Fund

(THAW)

Our Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm Monday through Friday at 1-800-866-THAW (8429).

Note: THAW is not able to accept walk-in or in person appointments on Fridays.

APPLICATION

The MI Water Minor Plumbing Repair Application is open

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MI Water Information

Beware of Utility Company Scams

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How to Avoid Scams

Attention:

As temperatures continue to drop throughout Michigan, it is crucial to take precautions to protect yourself and family from the freezing cold. Below is a list of agencies that can assist locating warming centers or shelters if you are experiencing homelessness or loss of energy resources in your home. THAW is committed to keeping families healthy, safe and warm. We strongly suggest you explore these safety options and our Get Help page for information on energy assistance that may be available.
2-1-1
Coordinated Assessment Model (313-305-0311)
Warming Center Hotline (866-313-2025)
https://detroitpubliclibrary.org/locations

Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

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Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $8.6 million in utility assistance to over11,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $238 million in assistance to over 331,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

Approximately 70% of the families served by THAW have either children, seniors or veterans in their homes.

Over 80% of every dollar goes to those in need.