THAW’s Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm Monday through Friday by calling or texting “THAW” to 1-800-866-THAW (8429)

Important Updates –

THAW is currently accepting applications for energy bill payment assistance.

Applications will be accepted daily beginning at 8 AM, Monday – Friday until THAW reaches its daily submission quota.

To apply, please click the Get Help button below.
Apply Now

For information about other available energy assistance programs in your area, please contact 2-1-1 or visit www.mi211.org.

Please note: THAW is also not currently accepting applications for water bill payment assistance and is not able to accept walk-ins on Fridays.

For additional assistance, you may speak with a Utility Assistance Center Specialist by calling 1-800-866-8429.

THAW’s Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm Monday through Friday by calling or texting “THAW” to 1-800-866-THAW (8429)

Important Updates –

Due to high demand for energy bill payment assistance, we are temporarily not accepting new applications.

We understand how important this support is for Michigan families and are working diligently to reopen applications soon. We encourage you to check back regularly for updates as we anticipate opening applications soon.

For information about other available energy assistance programs in your area, please contact 2-1-1 or visit www.mi211.org.

Please note: THAW is also not currently accepting applications for water bill payment assistance.

We appreciate your patience and understanding as we continue our mission to keep homes healthy, safe and warm.

Michigan Energy Assistance Program (MEAP)

This heating season we are proud to announce that more Michigan residents can now access MEAP funding. The Michigan Energy Assistance Program is currently available and provides assistance with an affordable monthly payment plan or a one-time direct payment for your energy bill. For more information on how to qualify and apply for energy bill payment assistance through the MEAP program please click the Get Help button.

MI Neighborhood 2.0

MI Neighborhood 2.0 (MIN) is one of our home repair programs, funded by MSHDA and provided by the Neighborhood Development Division. MIN is a part of the Statewide Housing Plan, which was created to help families maintain stability in their homes, one neighborhood at a time. For MIN 2.0 we will be assisting residents in Pontiac, MI in the Woodward Estates neighborhood with home repairs.

Residents of Pontiac, MI (Woodward Estates only) will need to complete a home repair application online on our application portal. Customers are approved on a first come first serve basis. Submitting your application is not an approval. Customer must have ALL required documents submitted to be approved. We will determine the repairs for the customers based on health and safety measures, as well as energy efficiency for the home. If customer repairs are over $9,999.00, a lien is required for that customer (Lien: can’t sale home for 5 years, or they will have to pay for repairs).

Eligibility Requirements:

• Must be the homeowner

• Meet AMI income requirements (see attached chart)

• Complete MSHDA Household Income Self-Certification (5 pages total)

• THAW’s Customer Responsibility and Participation Form

• THAW’s Health Questionnaire

• Submit ID’s & SSN for all residents in the home

• Proof of all income for all adults (18+) in the home

• Proof of Homeownership (mortgage statement and/or deed)

• Proof of home insurance (full coverage)

• Proof of current property taxes

Click The Get Help button to apply

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Heat

Electricity

Water

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Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

Learn More

Faces of Thaw - 1 minute 9 seconds

Watch this video to learn about who we serve.

Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $8.6 million in utility assistance to over11,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $255 million in assistance to over 335,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

Approximately 70% of the families served by THAW have either children, seniors or veterans in their homes.

Over 80% of every dollar goes to those in need.

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News & Events

Michigan Home Heating Credit: Deadline ss September 30th

Eligible Michigan renters and homeowners have until September 30 to apply for the Home Heating Credit and receive assistance with energy costs. As Michigan prepares for the colder months, Governor Gretchen Whitmer is reminding eligible residents to claim the Home Heating Credit before the September 30 deadline. The credit is designed to help qualifying low-income […]

The Summer Edition of The Warmth Connection is here!

It’s been a season of exciting growth and momentum at THAW. From our new location and new leadership to two fantastic days on the golf course, there’s plenty to celebrate. Inside, you’ll also discover how THAW is expanding its whole-home approach to household stability and join us in recognizing recent honors received by THAW and […]

SEMCO Energy and THAW Celebrate 17 Years of Partnership with $60,000 Raised to Support Michigan Families

SEMCO Energy and The Heat and Warmth Fund (THAW) celebrated the 17th Annual Energy Drive Charity Golf Tournament on August 14, raising $60,000 to support Michigan families facing energy insecurity. The annual event brings together SEMCO employees, business partners, sponsors, and community supporters for a day of golf, networking, and philanthropy—all in support of THAW’s […]