– Important Updates –

THAW’s Utility Assistance Specialists are available 8:00 a.m. – 4:45 p.m. Monday through Friday by calling or texting “THAW” to 1-800-866-THAW 8429).

Thank you for visiting The Heat and Warmth Fund (THAW).

Due to the overwhelming demand for energy bill payment assistance over the past three days, THAW is temporarily pausing acceptance of new applications on Thursday, October 29, and Friday, October 30. The online application portal will reopen on Monday, November 2.

We understand how important energy assistance is to Michigan families and appreciate your patience as we work to meet the needs of our communities.

Please contact us for additional information or questions about THAW’s programs and services.

For information about other available energy assistance programs in your area, please contact 2-1-1 or visit www.mi211.org.

Please Note: THAW is unable to accommodate walk-in appointments on Fridays.

Thank you for your understanding and for allowing THAW to support your household’s energy needs.

Michigan Energy Assistance Program (MEAP)

This heating season we are proud to announce that more Michigan residents can now access MEAP funding. The Michigan Energy Assistance Program is currently available and provides assistance with an affordable monthly payment plan or a one-time direct payment for your energy bill. For more information on how to qualify and apply for energy bill payment assistance through the MEAP program please click the Get Help button.

MI Neighborhood 2.0

MI Neighborhood 2.0 (MIN) is one of our home repair programs, funded by MSHDA and provided by the Neighborhood Development Division. MIN is a part of the Statewide Housing Plan, which was created to help families maintain stability in their homes, one neighborhood at a time. For MIN 2.0 we will be assisting residents in Pontiac, MI in the Woodward Estates neighborhood with home repairs.

Residents of Pontiac, MI (Woodward Estates only) will need to complete a home repair application online on our application portal. Customers are approved on a first come first serve basis. Submitting your application is not an approval. Customer must have ALL required documents submitted to be approved. We will determine the repairs for the customers based on health and safety measures, as well as energy efficiency for the home. If customer repairs are over $9,999.00, a lien is required for that customer (Lien: can’t sale home for 5 years, or they will have to pay for repairs).

Eligibility Requirements:

• Must be the homeowner

• Meet AMI income requirements (see attached chart)

• Complete MSHDA Household Income Self-Certification (5 pages total)

• THAW’s Customer Responsibility and Participation Form

• THAW’s Health Questionnaire

• Submit ID’s & SSN for all residents in the home

• Proof of all income for all adults (18+) in the home

• Proof of Homeownership (mortgage statement and/or deed)

• Proof of home insurance (full coverage)

• Proof of current property taxes

Click The Get Help button to apply

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Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

Learn More

Faces of Thaw - 1 minute 9 seconds

Watch this video to learn about who we serve.

Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $8.6 million in utility assistance to over11,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $255 million in assistance to over 335,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

Approximately 70% of the families served by THAW have either children, seniors or veterans in their homes.

Over 80% of every dollar goes to those in need.

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News & Events

2026 Gift of Warmth Telethon

WDIV Local 4 and THAW are hosting their annual Gift of Warmth Telethon! Tune in to WDIV (Channel 4) from 5am to 7pm on Giving Tuesday to hear interviews with past THAW clients, information about THAW services, and more.

2027 Winter Survival Radiothon

THAW and WWJ Newsradio 950 are teaming up once again to put on the annual Winter Survival Radiothon on January 28th, 2027! Tune in to WWJ 950 on your AM radio or tap in online on the WWJ website from 6am – 7pm to hear from THAW representatives and customers, learn more about the work […]

THAW Welcomes the Community to New Detroit Headquarters

he Heat and Warmth Fund (THAW) recently celebrated the opening of its new Detroit headquarters with two special events that brought together community leaders, partners, supporters and residents to learn more about THAW’s work and the resources available to the community. On Wednesday, September 23, THAW welcomed community and government partners to a Cocktail Reception […]