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Keeping Families Healthy, Safe and Warm Since 1985

Get Utility Assistance

Starting November 7, 2022, THAW will resume in-person customer assistance by appointment only.

Call (800) 866-8429 or click the button below to schedule your appointment.

Schedule an Appointment

Ice Storm Resources Available

With frigid temperatures sweeping the state,  warming centers are available to provide relief from the cold. Find a warm place near you or call 2-1-1 for support:


Find a Warming Center

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Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

Learn More

Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $7.6 million in utility assistance to nearly 10,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $216 million in assistance to over 306,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

More than 55% of families THAW serves have a child, senior, or veteran in the household.

About 90% of every dollar goes to those in need.