Assistance Program
Utility Assistance
ATTENTION THAW CUSTOMERS:
Important Updates –
THAW is currently not accepting applications for energy bill payment assistance.
For additional assistance, you may speak with a Utility Assistance Center Specialist by calling 1-800-866-8429.
For information about other available energy assistance programs in your area, please contact 2-1-1 or visit www.mi211.org.
Application Hours:
Applications are accepted Monday-Friday, beginning at 8:00 a.m., and will remain open until the daily submission quota limit is reached.
Need other assistance?
For information on additional energy assistance programs in your area, please call 2-1-1 or visit www.211mi.org
Important Notices:
- THAW is not currently accepting applications for water bill assistance.
- THAW is unable to accept walk-ins on Fridays.
MEAP Program Update
The Michigan Energy Assistance Program (MEAP) has updated its application process, making eligibility less restrictive.
Applicants no longer need an approved State Emergency Relief (SER) decision letter to qualify. Applicants currently enrolled in other state programs can determine eligibility.
Click Learn More for additional details.