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Chief Administrative Officer

Application due:  October 30, 2023  *  Classification:  Full-time employment  *  Reports to: CEO

The Chief Administrative Officer is responsible for overseeing organizational goals within finance, fund development, information technology and human resources, and fee for service programs. This role helps ensure the organization’s resources are directed where needed to improve productivity and assist in the growth of the organization. In concurrence with CEO, and consultation with the COO, coordinate activities between various departments, business partners and vendors to ensure the organization is operating as efficiently as possible while continuing to pursue a strategic vision for the future.


Essential Functions

• Partner with the executive leadership team to set strategy and implement plans and tactics. Serve as a strategic leader providing methodical analysis of internal systems to align organizational policies, set strategic priorities and achieve optimum results.
• Develop department objectives, structure, staffing, business processes, and performance standards for assigned units.
• In partnership with direct reports, manage daily and overall performance of the Finance, Fund Development, Information Technology, and Human Resources departments.
• In collaboration with Human Resources staff, develop, implement, and manage a talent recruitment and retention strategy, as well as a staff training and development policy and program.
• Develop justice, equity, diversity, and inclusion programs, in partnership with leadership team.
• Establish and implement departmental policies, goals, objectives, and procedures. Partner with organization leaders and staff members to ensure efficient and effective processes are designed and followed. As needed, consult with board members.
• Collaborate with Ops/Program leadership on cross functional projects, defining roles, responsibilities, and expectations.
• Design methods and programs to improve organizational effectiveness in collaboration with leadership team.
• Manage risk management, compliance, and insurance activities.
• Monitor use of organization’s resources to ensure effective and efficient usage, organization is meeting established goals while staying within budgetary limits.
• Oversee relationships, contracts, services of third-party hired by organization, when appropriate.
• Other duties as assigned.


• Proven experience as an executive-level leader within a complex organization.
• Experience in resource planning, negotiations, risk management and nonprofit management.
• Knowledge of duties associated with finance, fund development, information technology, and HR.
• Knowledge of fiscal planning, budgeting, and reporting.
• Excellent interpersonal, communication and leadership skills.



• Minimum 10 years’ managing administrative units at the executive level. Experience in energy industry highly desirable.
• Minimum of 5 years’ experience working in the non-profit sector.



• Master’s degree in management, public administration, or related field.
Physical Requirements
The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel objects, reach with hands and arms, and to stand, walk, bend or lift up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust and focus.
THAW will make reasonable accommodations necessary to comply with the ADAA regulations.
Travel Requirements
Limited local travel for this position may be required (20-25%). Employee must have use of reliable transportation. A valid driver’s license and vehicle insurance is required if using a personal vehicle on company business.
Work Environment
This position operates in professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Covid-19 Considerations
THAW has instituted mandatory vaccine requirements and Covid Protocols for all staff to ensure staff and visitor safety. Currently, staff are required to work a hybrid schedule (rotating 2-3 days in the office, with  a minimum of 10 days per month).
The Heat and Warmth Fund (THAW) is an equal opportunity employer. THAW does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

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