Assistance Programs

PNC Water Assistance

For Pontiac residents ONLY

 If you need help paying for your residential water bill, you can apply for assistance by downloading and printing the application and mail to:

The Heat and Warmth Fund (THAW)

535 Griswold St., Suite 200

Detroit, MI  48226

Download and Print


  • Water assistance for Pontiac residents

Eligibility Requirements

  • Must reside in Pontiac
  • Total owing for Water cannot exceed $1250.00
  • Account must be in the applicant's name. If not, the applicant must accept responsibility for the bill.
  • Proof of residency and responsibility for water account holder/applicant (copy of deed/mortgage statement with name of applicant listed, lease agreement that shows applicant is responsible for water payments.
  • Account must be residential (not a commercial account).
  • Applicant must pay for unauthorized usage and security fees.
  • Account must have a past due balance (usage arrearage).
  • Current Michigan driver’s license or State photo ID.
  • Copy of the Applicant’s Social Security card and Social Security cards for ALL household members
  • Current (30 days) proof of income (pay stubs, wage statement, SSI, SS, FIP) for all members of the household whom earn income.
  • Current DWSD water bill (or printout from the water department).
  • Income must be at or below 150% of the current Federal Poverty Guidelines .

Income Requirements

Income must be at or below 150% of the current Federal Poverty Guidelines .

Household Size Monthly Income
1 1,595.00
2 2,155.00
3 2,715.00
4 3,275.00
5 3,835.00
6 4,395.00
7 4,955.00
8 5,515.00

For each additional household member above 8, add $373.00