Michigan Energy Assistance Program

Get Help with your Energy Bill

THAW can enroll eligible DTE Energy, Consumers Energy and SEMCO Energy customers in an affordable rate plan program which can lower the amount of your monthly bill and relieve a portion of your arrears over a two-year period. You must meet eligibility requirements.

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  • One-time payment assistance by applying for the State Emergency Relief(SER) and Affordable Payment Plan programs.

Eligibility Requirements

  • Apply for State Emergency Relief (SER) through Michigan Department of Health and Human Services MDHHS one of three ways.
    • (1) In person at THAW’s office at 535 Griswold Suite 200, Detroit, MI 48226. We have computers available for you to use to apply. THAW has completed training with MDHHS to help you apply using the MI Bridges system.
    • (2) Online at newmibridges.michigan.gov.
    • (3) Mail or deliver paper application; available at your local MDHHS office, THAW’s office or printed from the MDHHS website.
  • Complete THAW’s application for an Affordable Payment Plan and/or Self Sufficiency Services which can help you lower you monthly payments as well as start your journey to self-sufficiency.
  • Select THAW as your referral partner while completing your SER application.
  • Once your SER application is approved by MDHHS, THAW will complete your enrollment.
  • If you have further questions please call THAW’s Utility Assistance Center 8:30a.m.-5:00p.m. M-F at 800-866-8429, and a specialist will be able to assist you.

Income Requirements