skip to main content

Our Utility Assistance Specialists are available to assist between the hours of 8:00am – 4:45pm at 1-800-866-8429.

If you are interested in applying for MEAP, MiWATER, or other THAW Programs, please call/text THAW at 1-800-866-8429. Or click below to begin your application.
APPLICATION

Note: THAW is not able to accept walk-in or in person appointments on Fridays.

THAW will be closed on Memorial Day (Monday, May 27th, 2024). We will reopen on Tuesday, May 28th.

Beware of Utility Company Scams

Click below for more information and tips:

 

 

 

How to Avoid Scams

Utility Assistance

ATTENTION THAW CUSTOMERS:

We are now accepting applications for MEAP (Michigan Energy Assistance Program) for the 2023-2024 heating season.

We are still accepting applications for Water Assistance through our MiWATER Program.*

*If applying for MiWATER, please be sure to answer the Covid question on the FIRST PAGE of the application.

If you are interested in applying for MEAP, MiWATER, or other THAW Programs, please call/text THAW at 1-800-866-8429. Or click this link to begin your application.

APPLICATION

Note: THAW is not able to accept walk-in or in person appointments on Fridays.

Faces of THAW

Recipients of THAW assistance include elderly, children, unemployed, underemployed and disabled individuals who find themselves in an energy crisis. More than 70% of the households we assist have a child or senior in the home. These populations can become particularly vulnerable during the cold seasons.

Learn More

Our Mission

The Heat and Warmth Fund (THAW) is stabilizing and empowering Michigan families, keeping them healthy, safe and warm.

THAW, an independent 501(c)(3) non-profit organization, distributes assistance to vulnerable Michigan residents through 39 agency partners and a series of annual mobile processing events. The number of households that need utility assistance continues to grow each year. Last year THAW distributed more than $7.6 million in utility assistance to nearly 10,000 Michigan households, and we could not have done that without your help.

Since its inception in 1985, THAW has distributed $230 million in assistance to over 320,000 Michigan households.

Across Michigan, 40% of households (1.54m) struggle to afford the basic needs of housing, including energy.

More than 55% of families THAW serves have a child, senior, or veteran in the household.

About 90% of every dollar goes to those in need.